Legal
Privacy Policy
Learn how Ayapir collects, uses, stores, and protects personal information when you use our website, request a consultation, or engage with our medical travel coordination services.
Overview
How we handle your information
Ayapir is committed to protecting your privacy and handling personal information with care, transparency, and respect. This Privacy Policy explains what information we may collect through our website and services, why we collect it, how we use it, and the choices available to you.
Because Ayapir supports international patients seeking treatment options in Germany, some information you choose to share may relate to consultation requests, travel coordination, treatment interests, and communication preferences. We aim to collect only the information reasonably necessary to provide support, respond to inquiries, improve our services, and maintain a secure experience.
We believe privacy should support trust, clarity, and human care at every stage of the patient journey.
Ayapir Privacy Commitment
By using this website, you acknowledge that information may be processed in accordance with this policy and applicable laws. If your use of our services involves sharing sensitive or health-related information, we encourage you to provide only what is necessary at each stage and to contact us directly if you have questions about how your data is handled.
What We Collect
Information we may collect
Depending on how you interact with Ayapir, we may collect contact details, inquiry information, treatment interests, travel planning details, communication history, device data, and website usage information. If you voluntarily submit medical or health-related details for care coordination or provider matching, that information is handled with additional care and only for relevant service purposes.
Contact details
Consultation requests
Website analytics
Care coordination data
Use of Data
How we use personal information
We use personal information to respond to inquiries, coordinate consultations, match patients with relevant doctors or hospitals, support travel-related planning, improve our website, maintain security, and communicate important service updates.
Service delivery
To review requests, coordinate next steps, and facilitate communication related to treatment planning and patient support.
Operations and security
To maintain site performance, prevent misuse, understand user behavior, and improve the clarity and reliability of our services.
Your Rights
Cookies, sharing, and your choices
Ayapir may use cookies and similar technologies to understand website usage, improve performance, and support essential site functions. Some data may also be processed by trusted service providers that help us operate the website, manage communications, or support business operations under appropriate safeguards.
Where required, you may choose whether to accept certain non-essential cookies. You may also contact us to request access to your personal information, ask for corrections, request deletion where applicable, or inquire about how your information is being used.
We take reasonable administrative, technical, and organizational steps to protect personal information, but no online transmission or storage system can be guaranteed to be completely secure. We may update this Privacy Policy from time to time, and the latest version posted on this page will apply.
Questions about privacy?
If you would like more information about how Ayapir handles personal information, contact our team and we will help direct your inquiry.
For privacy-related requests, please use our contact page so we can respond appropriately.